Tros Technologies Privacy Policy
Overview of Tros Technologies' Commitment to Privacy
Tros Technologies, an IT service provider based in Lagos, Nigeria, places a high priority on protecting the personal data of its website visitors, clients, and other individuals it interacts with. This comprehensive Privacy Policy is designed to meet the requirements of the Nigeria Data Protection Act 2023 (NDPA) while aligning with global data protection standards, such as those found in the General Data Protection Regulation (GDPR). By clearly explaining our data practices, we aim to build trust and ensure transparency with all data subjects.
Who We Are
Tros Technologies operates as a data controller under the NDPA. Our primary office is located at:
Address: 1st Floor, Capwire House, 19 Sinari Daranijo Street, Victoria Island, Lagos, Nigeria
Email: hello@trostechnologies.com
Visit our website: Tros Technologies
Types of Personal Data Collected
| Category | Description | Source |
|---|---|---|
| Contact Information | Name, email, phone number, and details from forms or communications | Website forms, emails, calls, AI Assistants |
| Technical Data | IP address, browser type, operating system | Website visits (cookies and analytics tools) |
| Usage Data | Pages viewed and time spent | Website analytics |
| Client Information | Business contacts, payment details, service data | Service contracts, invoices |
Methods of Data Collection
- Website Interactions: Forms, newsletter signups, and cookies via our website.
- Direct Communications: Data shared via email, calls, or meetings.
- Service Engagement: Data provided during service contracts (e.g., managed security).
Purposes and Legal Bases for Processing
| Purpose | Details | Legal Basis |
|---|---|---|
| Inquiries and Support | Responding to questions | Performance of a contract, legitimate interest |
| Service Delivery | Providing IT services | Performance of a contract |
| Marketing Communications | Newsletters and promotions | Consent |
| Website Improvement | Enhancing user experience | Legitimate interest |
| Legal Compliance | Tax reporting, breach notifications | Legal obligation |
Data Retention Periods
| Data Type | Retention Period | Rationale |
|---|---|---|
| Contact Information | 1 year after inquiry resolution | Follow-up questions |
| Client Information | Contract duration + 5 years | Legal, tax, and dispute resolution |
| Technical/Usage Data | 12 months | Analytics and optimization |
Your Data Subject Rights
| Right | Description |
|---|---|
| Access | Obtain a copy of your data and processing details |
| Rectification | Correct inaccurate data |
| Erasure | Request deletion (subject to exceptions) |
| Restriction | Limit processing during disputes |
| Portability | Receive data in machine-readable format |
| Objection | Object to marketing or legitimate interest processing |
| Automated Decision-Making | Opt out of automated decisions with legal effects |
To exercise these rights, email dpo@trostechnologies.com.
Security Measures
- Encryption: Data encrypted in transit and at rest.
- Access Controls: Restricted to authorized personnel.
- Audits: Regular security assessments.
- Training: Employee data protection programs.
International Data Transfers
For transfers outside Nigeria, we ensure compliance via:
- Adequacy decisions from the Nigeria Data Protection Commission.
- Standard contractual clauses.
- Recipient due diligence.
Cookies and Tracking Technologies
Our website uses cookies for functionality and analytics. Manage preferences via browser settings or our website.
Handling Complaints
Contact us at dpo@trostechnologies.com. Escalate unresolved issues to the Nigeria Data Protection Commission.
Updates to This Policy
Updates will be posted on our website. Significant changes may be communicated directly.
Last Updated: April 14, 2025
Data Protection Officer, Tros Technologies
